AI Suite - Customer Support
Your support team just
got a 24/7 AI co-worker.
Handles returns, FAQs, order status, and escalations automatically. EN+ES. Your human team only touches the 20% that needs them.
The Problem
Support queues eat your team alive.
And customers still wait 48 hours.
48-hour average reply time kills repeat business - customers vanish silently
Your agents retype the same 15 answers all day, every day, 8 hours burned
Missed tickets at night and weekends = refund requests and 1-star reviews
Hiring one more support rep costs $3,500/month before you train them
Features
What ships on day 7.
Not a pilot. Not a test.
Resolves 80% of tickets without a human
Returns, FAQs, order status, shipping questions - all handled end-to-end before your team sees them.
Escalates the 20% that needs you
Detects frustration, complexity, and edge cases. Routes with full context so your agent never starts from zero.
Responds in under 10 seconds, EN or ES
Language detected on first message. Sub-10-second reply every time. 24/7 including holidays.
Syncs with your helpdesk and CRM
Zendesk, HubSpot, Freshdesk, or Hub365. Tickets created, updated, and closed inside your existing workflow.
Learns from every resolved ticket
Weekly retraining loops on new ticket types so accuracy improves without manual intervention.
Full audit trail per interaction
Every conversation logged, scored, and exportable. CSAT trends, common failure points, escalation rate.
Real Results
What your support looks like
after week one.
Tickets closed without a human
Returns, FAQs, status checks - done automatically before your team opens their inbox.
Average first reply
Was 48 hours. Now under 10 seconds. The customer gets an answer before they lose patience.
Go-live guarantee
Configured, trained on your ticket history, and live in 7 days.
Average ROI break-even
Most clients recover the full cost inside 60 days from reduced headcount overhead.
Who This Is For
Works hardest for businesses
with volume and repetition.
E-commerce and retail
SaaS and tech products
Healthcare and clinics
Real estate agencies
Beauty and wellness
Financial services
How It Works
From kickoff to
live support in 7 days.
Ticket audit
We pull your last 90 days of tickets, cluster by type, and identify the 80% the AI can handle.
Knowledge base build
We extract your policies, FAQs, and resolution rules into a structured knowledge base the AI reasons from.
Integration and testing
Connected to your helpdesk. 200+ test conversations run before a single real ticket is touched.
Live handoff
AI goes live. Human queue instantly drops. We monitor, tune, and retrain weekly for 60 days post-launch.
FAQ
Questions we hear
before every kickoff.
Returns, FAQs, order/shipping status, account questions, basic troubleshooting. Complex legal, medical, or high-emotion escalations are routed to humans.
No. It handles the repetitive 80% so your team focuses on the 20% that needs judgment, empathy, and authority.
Zendesk, Freshdesk, HubSpot, Intercom, and Hub365 CRM natively. Custom webhook available for other stacks.
We configure escalation triggers: sentiment keywords, specific topic types, repeated failures to resolve, and explicit human requests.
Every interaction is logged. You review flagged conversations daily during the first 30 days. Corrections feed the weekly retraining loop.
Ready to close 80% of tickets
before your team opens their inbox?
7-day deployment. EN+ES. No extra headcount.
No commitment · Live in 14 days · EN+ES support 24/7